Privacy
Policy

At Maxwello Dental & Orthodontics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website or using our services. By accessing our site or submitting your information through our contact forms, you agree to the terms described in this policy.

Information We Collect

We collect personal and non-personal information from you in several ways:

Personal Information You Provide

• Name
• Phone number
• Email address
• Mailing address (if applicable)
• Health or dental-related information you choose to share
• Communication preferences (such as SMS opt-ins)

Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent
• Device type
• Cookies and similar technologies (see Cookies section)

How We Use Your Information

The information we collect may be used for the following purposes:

• Responding to your inquiries or appointment requests
• Scheduling and confirming appointments
• Sending service-related notifications or updates
• Providing marketing or promotional materials, if you have opted in
• Improving our website, services, and patient communication
• Ensuring compliance with legal or regulatory obligations

SMS/Text Messaging Policy

If you choose to opt in to receive text messages from Maxwello Dental & Orthodontics, we may send you SMS messages related to:

• Appointment confirmations and reminders
• Treatment follow-ups
• Important updates about your care
• Marketing or promotional communications (only with your explicit consent)

You will never receive SMS messages from us unless you have specifically opted in via a checkbox on our contact form or another explicit method. You may opt out of receiving text messages at any time by replying "STOP" to any message.

Please note that message and data rates may apply depending on your mobile carrier.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers that assist us in operating our practice and delivering services to you, such as:

• Appointment scheduling platforms
• Email and text messaging services
• Web hosting and analytics providers
• Regulatory and legal authorities if required by law

All third-party partners are required to protect your data in accordance with applicable privacy laws.

Use of Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that allow us to recognize repeat visitors, track user behavior, and customize your experience.

You can choose to disable cookies through your browser settings, but doing so may limit some functionality on our site.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. While we strive to secure your data, no method of transmission or storage can be guaranteed as 100 percent secure.

Third-Party Links

Our website may contain links to third-party websites, such as insurance providers or health information sources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Your Rights and Choices

You may request to:

• Access or update your personal information
• Withdraw consent for marketing communications
• Opt out of SMS or email updates
• Request that we delete your information, subject to legal requirements

To make such requests, please contact us using the information below.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children. If we become aware that information has been submitted by a child under 13, we will take appropriate steps to remove the data.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. Continued use of our website or services after changes are made constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Maxwello Dental & Orthodontics
10009 Broadway St, Suite 107
Pearland, TX 77584
Phone: 713-436-2522
Email: pearland@maxwellodental.com